Support

We are here when you need us

Pick whichever channel suits you. Every one of them is staffed by consultants working in Arabic and English.

Best for anything about an existing file — the full thread and its attachments stay attached to your application.

Speak to a consultant directly on +905488260499.

For quick questions and sharing document photos, in Arabic or English.

For general enquiries and partnerships: hello@istabraq.com.

Most common topics

Follow every stage from your dashboard, with a full timeline.

Upload what is requested straight into your file from the documents section.

Forgotten your password? Reset it with a link sent to your email.

Answers on visas, admissions, fees and language support.

We answer support tickets within one business day, and WhatsApp usually sooner. Urgent, travel-affecting cases are handled first.